elle.b salon charges 50% for same day (less than 24 hours notice) cancellations. For appointments without cancellation notice (no-shows) elle.b charges 100% of the scheduled service. Any cancellation made via text, voicemail or email after hours will count as a same day cancellation (less than 24 hours). Monday appointments must be cancelled no later than 5pm on the Friday before to avoid being charged as a same day cancellation. Cancellation notices must be given earlier for some services such as for Bridal Packages.
*Any cancellation, with less than 24 hours notice, of a complimentary appointment or a redo appointment will forfeit the complementary nature of the appointment and will be charged at the full price point.*